Renaissance Pet Portrait
CUSTOM PORTRAIT RETURNS
At Pearls & Paws, every product we create is entirely personalized for you and your pet, which means we are unable to offer returns for custom portraits. Each piece is designed with care to capture your pet’s unique charm.
If you are not fully satisfied with your final product, please contact us. Ensuring your happiness is our top priority, and we are committed to making sure you’re thrilled with your masterpiece.
Replacement Policy
If you receive the wrong product, an incorrect size or print, or your product is damaged during transit, we will replace it without question. Please notify us within 48 hours of receiving your order to ensure a swift resolution.
Unlimited Edits & Revisions
We offer unlimited edits to the photo and costume you originally selected. Minor revisions are always free, but for significant changes:
- You may change the photo or costume once per order at no additional cost.
- If further changes are required (e.g., submitting a third photo or costume change), a $10 fee will apply for the creation of new artwork.
Order Cancellations
If you’ve recently placed an order and changed your mind, you can cancel within 24 hours. After this period, cancellations may be granted at our discretion. If work has already begun on your artwork, a $10 fee will apply to cover part of the production costs.
How it works:
1. Share Your Pet's Best Pose!
Select your preferred artwork style, upload your favorite pet photo, and place your order!
2. Give Your Pet’s Portrait the Paw of Approval!
Upload your favorite photo of your adorable pet!
3. Forever Framed, Forever Loved!
Display your beloved pet’s portrait proudly or give it as a heartfelt gift. Don’t forget to share your masterpiece on Instagram and Facebook, and please tag @pearlsandpawshop